Refund Policy

Refund & Return Policy

At Kiddomart, we want you to love what you purchase. If you’re not completely satisfied, we’re here to help.

Returns

  • You have 7 days from the date of delivery to request a return.
  • Items must be unused, unworn, and in original packaging.
  • Proof of purchase (order number or receipt) is required.

Non-Returnable Items

  • Personal care items
  • Clearance or sale items
  • Gift cards

Refunds

  • Once we receive and inspect your return, we’ll notify you.
  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be issued to your original payment method.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us.

Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
  • Original shipping fees are non-refundable.