Refund Policy

Return & Refund Policy

At Kiddo Mart, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

Items may be returned within 7 days of delivery if they:

• Are unused, unworn, and unwashed.

• Have original tags and packaging intact.

• Are free from stains, odors, or damage.

Non-Returnable Items

The following items cannot be returned:

• Items purchased during clearance or final sale.

• Gift cards.

• Products damaged due to customer misuse.

Exchange Policy

If you need a different size or color, you may request an exchange subject to stock availability.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days. Shipping charges are generally non-refundable unless the return is due to our error.

Wrong or Defective Items

If you receive the wrong item or a defective product, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.

For return requests, please contact our customer support before sending any items back.