Shipping Policy
Shipping Policy
Welcome to Kiddo Mart! We are committed to delivering your little one's favorite outfits quickly and safely.
Processing Time
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
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Standard Delivery: 3–5 business days depending on your location.
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Remote areas may require additional delivery time.
Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location.
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We may offer free shipping on orders above a specified amount during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable).
Delivery Delays
While we strive to deliver on time, delays may occur due to weather conditions, public holidays, courier issues, or unforeseen circumstances.
Incorrect Shipping Information
Please ensure your shipping address and contact information are accurate. Kiddo Mart is not responsible for delays or failed deliveries caused by incorrect customer information.
Damaged or Lost Packages
If your package arrives damaged or is lost during transit, please contact our customer support within 48 hours of receiving the delivery notification. We will work with our courier partners to resolve the issue as quickly as possible.
For any shipping-related questions, please contact our customer support team.